Frequently Asked Questions

IPTV (Internet Protocol Television) delivers live TV, sports, and on-demand content over the internet instead of a satellite dish or cable box. You log into an app on your device with the account details we provide, and you're streaming instantly.

Create a free account and verify your email, then request a trial from your dashboard. We'll email you a Server URL, username, and password so you can test live channels and on-demand content for 24 hours before paying anything.

No. You just need an internet connection and a device that can run an IPTV player app — a Firestick, Android box, Smart TV, phone, tablet, or computer all work.

We recommend at least 15-25 Mbps for smooth HD/4K streaming, especially if more than one device in your home is streaming at the same time. Wired connections are always more stable than Wi-Fi.

Most customers are up and running in under 10 minutes. Install a player app, enter your Server URL, username, and password, and your channel list loads automatically. See our step-by-step guides on the Tutorials page.

We accept PayPal for all subscriptions, including PayPal balance, linked bank accounts, and any card processed through PayPal — no PayPal account required to check out with a card.

No. All plans are prepaid and month-to-month (or the term you choose at checkout). There's no auto-renewal contract locking you in — you simply renew when you're ready.

Yes. You can request a bouquet change from your dashboard at any time, and renewals let you choose a different plan length.

Because the 24-hour free trial exists specifically so you can test the service risk-free before paying, we don't offer refunds on paid subscriptions. Use the trial to confirm everything works on your setup first.

Yes. Each subscription is its own line with its own username and password. If you need multiple screens streaming different channels at the same time, add another line to your account.

Amazon Firestick/Fire TV, Android phones/tablets/boxes, Android TV, Apple TV, iPhone/iPad, Samsung and LG Smart TVs, Windows and Mac computers, and MAG set-top boxes are all supported using an app like TiviMate, IPTV Smarters Pro, or a MAG portal.

TiviMate is our top recommendation for Android-based devices (Firestick, Android TV, Android boxes) for its speed and EPG. IPTV Smarters Pro is a solid all-rounder that also works on iOS. See our Tutorials page for full setup guides for each.

Choose "Xtream Codes API" (sometimes called "Xtream Login" or "Login with Username/Password") when adding your playlist, then enter the Server URL, username, and password shown in your dashboard — not the M3U URL option.

Buffering is almost always a local network issue — try a wired connection instead of Wi-Fi, restart your router, close other apps using bandwidth, and make sure no one else on your network is heavily streaming/downloading at the same time. Our servers use anti-freeze technology to keep streams stable on our end.

Double-check the Server URL, username, and password are entered exactly as shown in your dashboard (no extra spaces), then force-close and reopen the app to refresh the playlist. If it still doesn't load, contact support and we'll check your line.

Our bouquets include 33,000+ live channels covering sports, news, movies, kids, and international content, plus 130,000+ on-demand movies and shows.

Yes — every plan lets you pick your preferred bouquet at checkout, at the same price no matter which one you choose. Need something custom? Send us a support ticket.

Yes, adult content is available as an optional bouquet add-on for customers who want it — most providers don't offer this, and it's easy to include or leave out.

Yes, our sports packages include major leagues and regional coverage across North America, Europe, and beyond — see the full package list on the homepage.

It's server-side buffering protection that keeps your stream stable during high-traffic events like live sports, reducing freezing and stuttering compared to standard IPTV delivery.

Logged-in customers get a dedicated support page from their dashboard for the fastest response. Not a customer yet? You can still message us through our contact form with any pre-sale questions.

Share your referral link from your dashboard. When someone signs up and completes their first paid subscription, you get $5 off your next renewal — there's no limit on how many friends you can refer.

Log into your dashboard — your active subscription's Server, username, and password are always displayed there under "Your Subscriptions".

Yes. Since there's no contract, you simply choose not to renew when your current term ends — there's nothing to cancel or call in about.

Delivering television over the internet is legal technology — it's simply a different way of streaming video. As with any streaming service, you're responsible for using it in accordance with the laws that apply in your area. See our full Disclaimer for details.

A VPN isn't required to use the service, but some customers prefer to use one for added privacy while streaming.